Manage Outbound Webhooks in Staffbase Studio

Learn how to configure and manage an Outbound Webhook in Staffbase Studio to receive notifications when a specific platform event occurs.

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Outbound Webhooks is an event-driven integration mechanism in Staffbase that sends HTTP POST notifications to an external HTTPS endpoint whenever a specific event occurs within the platform.

You can create a webhook for available events for which you want to get notifications in your external system.

  • You are an administrator in your Staffbase platform.
  • An HTTPS endpoint on your external system that is able to receive HTTP POST requests. See Receiving endpoint requirements for more details.

  1. In the Studio, navigate to Settings > Extensions > Webhooks.
    The Webhooks page opens.

  2. Click Create Webhook.
    The Create Webhook page opens.

  3. In Webhook Event, select one or more event types you want to subscribe to.

  4. In Target URL, provide the HTTPS endpoint on your server that receives the notifications.

  5. Under Signing Secret, select one of the following options for signing secrets:

    • Generate a Signing Secret Automatically
    • Enter Your Own Signing Secret

  6. If you selected Enter Your Own Signing Secret, enter a signing secret in the field provided.

  7. Click Create.

You have created a webhook. Staffbase sends a notification to the configured endpoint each time the selected event occurs. You can edit, pause, resume, or delete it at any time.

You can view a webhook’s delivery history, including its status and delivery details.

  1. In the Studio, navigate to Settings > Extensions > Webhooks.

  2. Click All deliveries.

  3. Find the webhook delivery you want to review.

  4. Click the Details arrow to view the delivery details.