CSV Import References

Based on your CSV file, users and groups in your app, different types of exceptions can happen when performing a CSV Import.

All warnings and errors will be gathered and stated in the response after running an import with dry=true on the /users/import/csv/update endpoint.

The following cases will lead to the CSV import being stopped or denied.

Code	Notes & Examples
CSV_INVALID_CSV_DATA	Invalid CSV file, e.g. unable to parse cells or rows of the file.
CSV_MISSING_EXTERNAL _ID_MAPPING	The mapping of the import does not contain the required user identifier externalID.
CSV_STATE_IMPORT_IS_COMPLETED	CSV Import is already completed.
CSV_STATE_IMPORT_IS_RUNNING	CSV Import is already running.
CSV_STATE_WRONG_IMPORT_OWNER	Token used in import step does not match token used in previous request.
CSV_UNABLE_TO_ASSIGN _MAPPING_TWICE	Inconsistent mapping, a value has occurred more than once.
CSV_UPLOAD_INVALID_IMPORT_TAG	The partial import tag namespace does not begin with csv_import.
CSV_UPLOAD_NO_DATA	Empty CSV file.
CSV_UPLOAD_TOO_BIG	CSV file is too big. Full error message does contain the maximum allowed file size.

The following cases will lead to warnings, however the faulty CSV rows will just be skipped and the import continues.

Code	Notes & Examples
CSV_ACCESS_CODE_TOO_LONG	The given access code exceeds the maximum length. Full error message does contain the maximum allowed length.
CSV_DUPLICATE_EXTERNAL_ID	Duplicate externalID. CSV row will be ignored.
CSV_EMAIL_INVITE_FAILED	Unable to invite user by email. Generating a one time code instead.
CSV_GROUP_NO_ACCESS	User has no access to group with given ID.
CSV_GROUP_NOT_FOUND	Group with specified ID does not exist.
CSV_INVALID_COL_MAPPING	Invalid column mapping, e.g. a profile field inside the CSV file does not exist in your app.
CSV_INVALID_EMAIL	User has an invalid email address.
CSV_INVALID_EXPIRY_DATE	Can't set an expiry date for a non existing recovery code on user. Expiry date is not a valid timestamp or ISO 8601 date. The recovery code for user will be invalid as the expiry date is in the past.
CSV_MISSING_EXTERNAL_ID	CSV row will be skipped, because of the missing identifier externalID value.
CSV_SKIP_CURRENT_USER	CSV Import will skip current user. This can happen for deactivation or deletion.
CSV_SKIP_USERS_WITHOUT _EXTERNAL_ID	User will be ignored from deactivation, because of missing identifier externalID.
CSV_UNABLE_TO_ASSIGN_ACCESS _CODE_DUPLICATE	Unable to assign access code to user because it's already assigned to another user.
CSV_UNABLE_TO_ASSIGN _EMAIL_CONFLICT	Unable to assign email to user because it's already assigned to another user in the same branch.
CSV_UNABLE_TO_ASSIGN _EMAIL_DUPLICATE	Unable to assign email to user because it's already assigned to another user.
CSV_UNABLE_TO_CHANGE _PRIMARY_EMAIL	Unable to assign email to user because the user's current primary email address was not set by an admin.
CSV_UNABLE_TO_CREATE_USER	Unable to create a specific user. Full error message does contain the cause.
CSV_UNABLE_TO_DELETE_USER	Unable to delete a specific user. Full error message does contain the cause.
CSV_UNABLE_TO_UPDATE_USER	Unable to invite, update or deactivate a specific user. Full error message does contain the cause.
CSV_UPLOAD_USERNAME _CONFLICT	Unable to assign user name to user because it's already assigned to another user in the same branch.
CSV_UPLOAD_USERNAME _DUPLICATE	Unable to assign user name to user because it's already used in this import file.