Rate Limits

Learn about rate limits and how to work with them.

Staffbase has a number of ways to ensure the safety of your platform. Rate limits are one such measure to safeguard your platform. Rate limits refer to the maximum number of API requests that can be made to the Staffbase infrastructure within a given time period. Rate limits are like speed limits for motor vehicles on roads.

The benefits of having rate limits are:

  • Limits the network traffic and ensures:
    • Good quality service for everyone
    • Reduced load on the infrastructure
  • Reduces the risk of:
    • Unauthorized access
    • Malicious activity

The rate limits mechanism rejects any requests that come in once the limit allowed for a time period is exceeded. You will receive the HTTP 429 Too Many Requests error when you exceed the limit. Once the time period is over, your request will be handled as expected.

Reach out to your Customer Success Manager to learn more.